Making the decision to deploy VoIP (Voice over Internet Protocol) communications presents unrivalled cost savings with complete flexibility options that businesses are fast recognising as 'the' way to go.

Whilst the decision to do so is unquestionably right, the actual purchasing decision is guided by many technical considerations. In order to win confidence of its potential client base and to ensure absolute quality of service, Interactive Telecoms has chosen to partner with some of the leading tier one providers, to offer a complete product portfolio that will allow businesses to communicate in multiple ways, across their own infrastructure including remote or mobile workers.

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MPLS

MPLS (Multi-Protocol Label Switching) is a private IP VPN offering a cost effective, secure, flexible and scalable service capable of carrying voice, data and video traffic. IP VPN provides the security of a VPN with excellent performance for business-critical applications, plus the cost benefits of converging voice, data and video traffic across the same network. This solution can be integrated seamlessly over any existing infrastructure, such as IP, Frame Relay, ATM, or Ethernet. Clients with differing access links can be aggregated on an MPLS edge without changing their current environments, as MPLS is independent of access technologies.

We also offer comprehensive reporting tools with our services, giving you complete visibility of the traffic and your usage across all sites.

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Benefits

• Fully managed service:  one supplier and one UK-based support centre to look after the hardware, circuits, backbone network and hosted services.
• Secure any-to-any connectivity: exchange information across all sites and remote workers.
• Data traffic prioritisation: enable Quality of Service (QoS) where required. Ensure that critical and time sensitive data always gets there when it's needed by prioritising your traffic using Classes of Service (CoS).
• Wide range of access methods: tailor your needs with our extensive range of access technologies, satisfying the needs of each site.
• Scalable and agile for changing needs: accommodate frequent growth or change (new locations, site moves and new users) simply and without disruption.
• Traffic monitoring:  gain real time visibility of the traffic at all your sites and network maps through our secure portal - keeping you in touch with how your network is performing.
• Design service: audit, design, planning and deployment or migration services, underpinned by award winning customer support.
• Reliability: benefit from SLAs for all access circuits (including broadband) that are robust and easy to understand. 
• Optional internet access: Network-based, managed, secure internet access and backbone or server hosting available.

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Internet VPN

Rapidly deploy a cost-effective, fully encrypted and highly secure VPN solution using your existing internet connections. Introduce new locations and change access bandwidths rapidly with no disruption to your business.

Using IP Security technology means that your site-to-site VPN traffic is fully encrypted, allowing you to securely connect any number of remote workers to a network that can be scaled to meet your requirements.

Benefits

• Flexibility.
• Highly secure.
• Scalability.
• Cost effective.

An Internet VPN delivers agility and flexibility to your network, by leveraging your existing internet connections to securely connect your sites together.

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Internet Leased Lines

Available across the UK, our dedicated Internet access service delivers a high quality Internet connection.

By using high speed technology to link your network to the Internet, we offer you fast, permanent, unmetered connection speeds, ranging from 2Mbps to 1000Mbps. A variety of access methods act as a direct link from your network to our Point of Presence (PoP) on the Internet, providing you with a reliable connection for your business needs.

Benefits

• Take advantage of e-commerce, extranets, cross-site intranets and applications such as voice and video over a converged network.
• Easy upgrade path as your business needs grow.
• Inherent reliability keeping you connected and in business.
• Service Level Agreement offers 99.90% to 99.95% availability depending on delivery method.
• Pricing is based on your site geography, allowing for metropolitan, regional and national solutions.
• You can manage your own hosted services, helping you improve business productivity.

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Business Broadband

We can provide high-speed Internet connectivity via a cable broadband connection. The 20Mbps service is over 300 times faster than a 56Kbps dial up service, enabling you to view web content and download files more quickly. In addition (if required) you will receive an e-mail address (multiple alias addresses) web space and a domain name as part the broadband package.

Benefits

• Fast, reliable and cost-effective Internet connectivity ranging from 0.5Mb through to 20Mb.
• Business Broadband service offering low cost wires only install packages through to the Business Broadband Plus service where trained engineers install the broadband connection and maintained modem/router.
• Single supplier for all access types - ADSL/cable broadband, web services and modem/routers.
• E-mail addresses, web space and domain name allow businesses to build websites and communicate.
• Our Partners' own national network for cable broadband and multiple interconnects with BT ADSL.
• Business grade service levels.
• All re-grades and moves/changes handled through a single supplier.
• Evolution path from single user broadband service to multi-site broadband service.
• Business (cable) broadband and phone (cable + PSTN)

The delivery includes an engineer visit to the relevant client site, plus phone-line, cable-line and cable modem installation. This is a maintained modem service.

Broadband bandwidths offered:

4Mb, 10Mb or 20Mb (contended bandwidth)
Additional wireless modem/wireless routers/pc cards can be purchased.

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