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Voice and Unified Communications

Investigate the business and technical issues pertaining to a platform, solution, or technology and examine its technical implications within the overall network architecture.

• Miercom Test Report - Cisco Unified Communications 500 Series (PDF - 350 KB)
  
• The Business Value of Unified Communications - Kubernan (PDF - 140 KB)
• Unified Communications Industry Study - Forrester Research (PDF - 170 KB)
  
• Unified Communications Empowering Customer Business Transformation (PDF - 160 KB)
• Benefits of Deploying Cisco Unified Communications within a Cisco Network
• Unified Communications Application--Uses and Benefits (PDF)
• Unified Communications and Business Processes--Forrester Research
  
• Mobility Solutions Extend Cisco Unified Communications
  
• Networking Provisioning and Configuration for Cisco MeetingPlace Express Release 1.1 White Paper (PDF - 80 KB)
• Best Practices In Web Conferencing Security (PDF - 620 KB)  

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Routers

• Integrated Services Routers in the Small Office (PDF - 100 KB)
  
• Cisco 2851 Integrated Routers Miercom Report (PDF - 1 MB)
  
• Cisco 2811 Integrated Services Router Miercom Report (PDF - 900 KB)
  
• Current Analysis-Cisco 2821 Integrated Services Router (PDF - 670 KB)
• Maximizing Availability in the Branch with Integrated Services Routers
• Deployment Guidelines for QOS Configuration in DSL Environment Software Licensing on Cisco 800 Series Integrated Service Routers New!  

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Switches

• Deploying the All-IP Office Miercom Test - Cisco Business Communications Deployment and Management Apps (PDF - 630 KB)
• Is Your Network Ready for the 21st Century? (PDF - 480 KB)
• Managing Cisco Catalyst Fixed-Configuration Switches (PDF - 4 MB)
• Wiring Closet Switches Enable New Applications and IT Services White Paper (PDF - 650 KB)
• Cisco StackWise Technology White Paper Using Cisco Catalyst 3750-E Series Switches for Converged Applications
• Understanding Quality of Service on Catalyst 6000 Family Switches
• Infrastructure Protection on Cisco Catalyst 6500 and 4500 Series Switches Cisco Catalyst 6500 Architecture White Paper
  
• Cisco Catalyst 6500 Series Voice Deployment Guide (PDF - 3 MB)

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Wireless

• Guidelines and Tools for Migrating to the Cisco Unified Wireless Network
• Redefining Mobile Applications: Mobility Services and the Unified Network (PDF - 180 KB)
• The Benefits of Centralization in Wireless LANs
• Designing a Mobility Services Architecture
• Overview to the Cisco Mobility Services Architecture
• Redefining Mobile Applications: Mobility Services and the Unified Network (PDF - 180 KB)
  
• Best Practices For Outdoor Wireless Security
• Five Steps to Securing Your Wireless LAN and Preventing Wireless Threats
• Why Migrate to the Cisco Unified Wireless Network?

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BlackBerry

• Protecting the BlackBerry device platform against malware (PDF)
• Placing the BlackBerry Enterprise Solution in a segmented network (PDF)
• Security Technical Overview BlackBerry Devices with Bluetooth Technology(PDF)
• BlackBerry Enterprise Solution and RSA SecurID® (PDF)  

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MPLS

• Positioning MPLS Security of the MPLS Architecture

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